I hired Seesmic Desktop today. TweetDeck? You’re Fired!
It’s been hours since I caught wind of the release of the Seesmic Desktop client built on Adobe Air and I have just decided that today, I will fire TweetDeck. Yes indeed, I did watch Celebrity Apprentice on Sunday, thanks Mr. Trump! Now before I go on, let me cover some disclaimers. First of all, how can anyone truly fire a company that puts blood, sweet and tears into building an amazing application that improves on a service with a reported 14 million users for free? You can’t, I’m just being dramatic.
TweetDeck has made Twitter possible for me so that I could take Twitter to the next level. I could not handle so much data steaming at me 100 miles an hour, without a powerful application to sift and organize that data in a useful way. TweetDeck innovated when no one else was there to do it and made using Twitter on a power user level possible. Kudos to the TweetDeck Development Team for this amazing accomplishment and being the first ones to make Professional Tweeting, (if there is a such a thing) possible. With that said, here comes the next part of this blog post that readers of this blog have probably come to expect…
I fired TweetDeck today because I have been begging for 1- 1/2 months, for one single feature to be added or fixed on TweetDeck. For anyone that follows over 5,000 people on Twitter, TweetDeck has been useless in terms of adding people to the group categories. This is due to the fact that TweetDeck was loading every single user that you follow and would hang and then crash when this action was performed.
Do you want to know the truth though? Of course you do! TweetDeck will come back within a week offering an update of their client allowing a search function to add people to Groups. Once that addition is made, I still won’t start using TweetDeck again. Why? Well let’s look at this thing a little bit closer and examine the key ingredient of any successful company, customer satisfaction.
On March 16th 2009, TweetDeck announced at SXSW they were releasing a major new improvement, a Beta that would offer an amazing new feature to TweetDeck. If you follow a lot of people on Twitter you were probably holding your breath like me as you clicked the link. Is it true, have they finally reduced the system resources load and fixed the group problems? Guess again, instead of improving on the current build of TweetDeck and improving user experience, TweetDeck was battling head to head with Seesmic to add Facebook integration to TweetDeck. While I certainly give props to TweetDeck for competing with their competition, I learned what matter most to the TweetDeck Development Team and it wasn’t me.
Of course it’s smart to meet major SXSW buzz with a one-two punch. But honestly? I look at it like this. If we’re talking cars, which I certainly don’t know a dang thing about, it would sound like this:
Ford steals the automobile market by producing an electric car that goes 500 miles on a charge. Customers are thrilled with the new efficiency in their driving experience except about 20% of drivers, which are having troubles with the battery cables catching on fire when they hit 70 MPH. During the Detroit Auto Show, Toyota announces the release of a car called the Petunia that is not only electric, but it emits carbon killing substances in the atmosphere every time you brake. Ford has been studying this technology and rushes to release it before the end of the Detroit Auto Show.
What exactly does that hair-brained example mean? Ford may have added the technology of carbon killing substances to it’s break-through electric car, but when people go 70 MPH the damn battery cables STILL catch fire. Need I say more? If every company operated on the adage that they add appendages and features before their core product was working effectively, they would fail.
I suspect since Twitter 3rd party clients are not actually based on an actual profit model yet, it may not be a priority to fix all issues or deal with customer satisfaction. Instead, right now it’s about expanding market penetration, generating as much buzz as possible and getting as many sets of 10 fingers to use your client as possible. Facebook is no doubt a gorilla that needs conquering. However, TweetDeck had conquered the chimpanzee of social media, Twitter. I believe they missed the boat by not making sure it was functional to the most influential users on Twitter.
One thing I’d like to explain real quick is that I do have a degree in programming and while I don’t actively use my degree coding, I still understand the architecture of programs and how changes can be made. My degree is just a Bachelor of Science, not a Master’s but I will say this: All TweetDeck needed to do to fix their issue was change their group function to a search / add function as Seesmic Desktop did and the TweetDeck Group Issue would have been fixed. It wouldn’t have taken months but days to complete the change, test and release.
Seesmic Desktop Steals The Show
Seesmic has taken their ability to make things from Twhirl which were all fuzzy, fun and pretty and bring them to a high end client that is ready to be a workhorse for Twitter. In all honesty, Seesmic has copied all of the bells and whistles from TweetDeck and made them available while changing the name from Twhirl to Seesmic Desktop. Now obviously you KNOW what I was looking for in this flashy new version of Seemic’s Twitter Client. I was looking for the ability to properly add groups even if I follow 1,000,000 people on Twitter.
Good news! It works but alas, I was not quick enough to figure it all out on my own. I asked a buddy of mine named Mark Frost if he had any clue how to add people to Groups in Seesmic Desktop. My issue was when I created a group and clicked on the word “users” it didn’t do anything. Stupid me, as quoted from Mark, you have to do this:
Click on your name under accounts, then the 4th tab, search for them, click the gear, and add to list
I know, I should have figured this out on my own but I wanted to know quick. If you want a picture of exactly how to do it to make it even simpler, click here. It’s simple, quick and best of all, it works. Now I can add hundreds of friends to my Twitter Desktop Client with no issues.
I have only used the Seesmic Desktop Client for a couple hours and I do miss the feel and look of TweetDeck. A person I follow closely on Twitter, Fantomsurfer said, “Seesmic Desktop seems to be faster than TweetDeck but too much screen space is wasted.” I have to admit, I agree with this. Seesmic Desktop does seem more frilly, bubbly and less efficient with utilizing space. TweetDeck is built off of a framework that is square, clean and maximizes space. Then again, it’s only been hours and maybe I’ll get used to it, right?
One more thing that I think is pretty interesting was mentioned by another buddy of mine on Twitter. Mark Murnahan had a great point that it seems like Seesmic Desktop is using less than half of the system resources than TweetDeck. Mark tweeted this:
Seesmic Desktop is using below HALF of the system resource of TweetDeck! WOW
While I certainly agree with Mark after testing, I am guessing that once I add all of my groups, people to the groups and specific searches, that Seesmic Desktop may start to run similar in the system resources level as TweetDeck. If not though, that’s just one more reason to use Seesmic Desktop over TweetDeck.
With all of that said, go try it out. Are you going to fire TweetDeck?
Peace, Love and Chicken Grease,
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RT @webaddict I hired Seesmic Desktop today. TweetDeck? You’re Fired! http://cli.gs/yourefired #seesmic #tweetdeck
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