I hired Seesmic Desktop today. TweetDeck? You’re Fired!

Donald Trump Fires TweetDeckIt’s been hours since I caught wind of the release of the Seesmic Desktop client built on Adobe Air and I have just decided that today, I will fire TweetDeck. Yes indeed, I did watch Celebrity Apprentice on Sunday, thanks Mr. Trump! Now before I go on, let me cover some disclaimers. First of all, how can anyone truly fire a company that puts blood, sweet and tears into building an amazing application that improves on a service with a reported 14 million users for free? You can’t, I’m just being dramatic.

TweetDeck has made Twitter possible for me so that I could take Twitter to the next level. I could not handle so much data steaming at me 100 miles an hour, without a powerful application to sift and organize that data in a useful way. TweetDeck innovated when no one else was there to do it and maTweetDeck makes Twitter Possiblede using Twitter on a power user level possible. Kudos to the TweetDeck Development Team for this amazing accomplishment and being the first ones to make Professional Tweeting, (if there is a such a thing) possible. With that said, here comes the next part of this blog post that readers of this blog have probably come to expect…

I fired TweetDeck today because I have been begging for 1- 1/2 months, for one single feature to be added or fixed on TweetDeck. For anyone that follows over 5,000 people on Twitter, TweetDeck has been useless in terms of adding people to the group categories. This is due to the fact that TweetDeck was loading every single user that you follow and would hang and then crash when this action was performed.

Do you want to know the truth though? Of course you do! TweetDeck will come back within a week offering an update of their client allowing a search function to add people to Groups. Once that addition is made, I still won’t start using TweetDeck again. Why? Well let’s look at this thing a little bit closer and examine the key ingredient of any successful company, customer satisfaction.

SXSW Seesmic and TweetDeckOn March 16th 2009, TweetDeck announced at SXSW they were releasing a major new improvement, a Beta that would offer an amazing new feature to TweetDeck. If you follow a lot of people on Twitter you were probably holding your breath like me as you clicked the link. Is it true, have they finally reduced the system resources load and fixed the group problems? Guess again, instead of improving on the current build of TweetDeck and improving user experience, TweetDeck was battling head to head with Seesmic to add Facebook integration to TweetDeck. While I certainly give props to TweetDeck for competing with their competition, I learned what matter most to the TweetDeck Development Team and it wasn’t me.

Of course it’s smart to meet major SXSW buzz with a one-two punch. But honestly? I look at it like this. If we’re talking cars, which I certainly don’t know a dang thing about, it would sound like this:

Ford steals the automobile market by producing an electric car that goes 500 miles on a charge. Customers are thrilled with the new efficiency in their driving experience except about 20% of drivers, which are having troubles with the battery cables catching on fire when they hit 70 MPH. During the Detroit Auto Show, Toyota announces the release of a car called the Petunia that is not only electric, but it emits carbon killing substances in the atmosphere every time you brake. Ford has been studying this technology and rushes to release it before the end of the Detroit Auto Show.

Ford Car on FireWhat exactly does that hair-brained example mean? Ford may have added the technology of carbon killing substances to it’s break-through electric car, but when people go 70 MPH the damn battery cables STILL catch fire. Need I say more? If every company operated on the adage that they add appendages and features before their core product was working effectively, they would fail.

I suspect since Twitter 3rd party clients are not actually based on an actual profit model yet, it may not be a priority to fix all issues or deal with customer satisfaction. Instead, right now it’s about expanding market penetration, generating as much buzz as possible and getting as many sets of 10 fingers to use your client as possible. Facebook is no doubt a gorilla that needs conquering. However, TweetDeck had conquered the chimpanzee of social media, Twitter. I believe they missed the boat by not making sure it was functional to the most influential users on Twitter.

One thing I’d like to explain real quick is that I do have a degree in programming and while I don’t actively use my degree coding, I still understand the architecture of programs and how changes can be made. My degree is just a Bachelor of Science, not a Master’s but I will say this: All TweetDeck needed to do to fix their issue was change their group function to a search / add function as Seesmic Desktop did and the TweetDeck Group Issue would have been fixed. It wouldn’t have taken months but days to complete the change, test and release.

Seesmic Desktop Steals The Show

Seesmic Desktop LaunchesSeesmic has taken their ability to make things from Twhirl which were all fuzzy, fun and pretty and bring them to a high end client that is ready to be a workhorse for Twitter. In all honesty, Seesmic has copied all of the bells and whistles from TweetDeck and made them available while changing the name from Twhirl to Seesmic Desktop. Now obviously you KNOW what I was looking for in this flashy new version of Seemic’s Twitter Client. I was looking for the ability to properly add groups even if I follow 1,000,000 people on Twitter.

Good news! It works but alas, I was not quick enough to figure it all out on my own. I asked a buddy of mine named Mark Frost if he had any clue how to add people to Groups in Seesmic Desktop. My issue was when I created a group and clicked on the word “users” it didn’t do anything. Stupid me, as quoted from Mark, you have to do this:

Click on your name under accounts, then the 4th tab, search for them, click the gear, and add to list

I know, I should have figured this out on my own but I wanted to know quick. If you want a picture of exactly how to do it to make it even simpler, click here. It’s simple, quick and best of all, it works. Now I can add hundreds of friends to my Twitter Desktop Client with no issues.

I have only used the Seesmic Desktop Client for a couple hours and I do miss the feel and look of TweetDeck. A person I follow closely on Twitter, Fantomsurfer said, Seesmic Desktop seems to be faster than TweetDeck but too much screen space is wasted.” I have to admit, I agree with this. Seesmic Desktop does seem more frilly, bubbly and less efficient with utilizing space. TweetDeck is built off of a framework that is square, clean and maximizes space. Then again, it’s only been hours and maybe I’ll get used to it, right?

One more thing that I think is pretty interesting was mentioned by another buddy of mine on Twitter. Mark Murnahan had a great point that it seems like Seesmic Desktop is using less than half of the system resources than TweetDeck. Mark tweeted this:

Seesmic Desktop is using below HALF of the system resource of TweetDeck! WOW

While I certainly agree with Mark after testing, I am guessing that once I add all of my groups, people to the groups and specific searches, that Seesmic Desktop may start to run similar in the system resources level as TweetDeck. If not though, that’s just one more reason to use Seesmic Desktop over TweetDeck.

With all of that said, go try it out. Are you going to fire TweetDeck?

Peace, Love and Chicken Grease,
- webaddict

webaddict

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12 Responses to “I hired Seesmic Desktop today. TweetDeck? You’re Fired!”

  1. John wylie said:

    Thanks for the education on adding members to groups – that could be more obvious. Maybe things become intuitive post education :-)

  2. Bob Stewart said:

    Tweetdeck is one (1) guy Seesmic is betting a heavily VC funded company on the only thing they have been able to get any traction on “Twhirl” which they bought because they cant innovate their video app… groups anyone? IMHO Articles like this prop up the connected and fail to adequately recognize the actual contributor to progress. Long live Tweetdeck!

  3. Loic said:

    thank you for your good comments about Seesmic and sorry adding people in lists was not that obvious for you we will make it more obvious. Please keep the feedback coming and let me know if I can help in any way.

  4. Digidave said:

    WebAddict!!!! I’ve been following you on the web for a long time – how come I am just coming across your blog now?

    It’s awesome. I just read the post about social media experts…. I think you nailed it on the head.

    Also: I too fired TweetDeck (about 20 minutes ago) and I’m not looking back.

    Your blog is awesome… subscribed.

  5. dude said:

    Is this a joke? You’re following THOUSANDS of ‘friends’ on twitter? Get a life, man. System resources!? TweetDeck is using somewhere in the range of 0.01% of my system resources!

    What a monumental waste of time reading this was.

  6. @D14BL0 said:

    I’ve been hearing a lot of good word about Seesmic Desktop. Gonna definitely give it a shot. Thanks for the insight, webaddict.

    @dude:
    Nobody insulted your hobbies. Some people enjoy making models, some people involve themselves in social media.

  7. sarabeth said:

    Have they addressed the Mac install issues yet?

  8. Brett Borders said:

    This perked my interest. I will give Seesmic a try…

  9. Jackie Danicki said:

    As said above, TweetDeck is just one guy – @iaindodsworth – and he really does care about his users. Iain is very active in soliciting user feedback and sacrifices a lot of sleep and family time to improve his product. Criticism is fair, but I just felt I had to speak up for Iain, as I know firsthand how much he really does care about TweetDeck users.

    Competition is great for the market and for users. It can be easy to forget that there are real people building these products (Loic is also someone I know and like). I’m just glad to see users winning from the constant and frequent improvement of these clients!

  10. Blog: openpresswire.com | Bscopes Feeds said:

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  11. Anthony Hortin said:

    I fired TweetDeck a few weeks ago in favour of Seesmic. Got fed up with it crashing every half hour running on Vista x64. Haven’t looked back since. :-)

  12. Chris Prakoso said:

    Great Stuff. I used to also used TD, and was its fan since the beginning, but came along SD, I didn’t hesitate for a moment, I switched straight-away :)
    For me the killer feature is not the way I add a user to the group, because I usually add people as I go along (I don’t search for them), this never a problem for me. No, the killer feature is ‘how many group I can have’ ! In TD I can only have 10 column maximum, and that was just not enough for me. SD allows you to have as many group as your machine’s memory can handle :) This feature alone was a good reason for me to switch.
    Oh, and did I mention that SD allows for multi-account too ?

    Cheers,
    Chris

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